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AT&T Customer Service & Bill Pay

Have a question or need to get in touch with an AT&T service representative? We have listed the best ways to contact AT&T below.

(877) 704-8490
AT&T customer service and bill pay illustration
Service phone numbers Help & troubleshooting AT&T support options AT&T services AT&T bill pay options FAQs

Customer service phone numbers

There are a variety of ways to get in touch with AT&T. Below we’ve listed AT&T’s various numbers and hours of operation to make getting in touch hassle-free.

AT&T customer service
(877) 704-8490
Monday-Friday | 8am-7pm
Saturday | 8am-5pm
Call AT&T customer service to:
  • Access and edit your account information
  • Pay your AT&T bill
  • Information on recent AT&T billing statement
  • Change AT&T services
  • Check the status of an AT&T equipment order
AT&T technical support
(877) 704-8490
Available 24/7
Call AT&T technical support to:
  • Troubleshoot service issues
  • Get help installing equipment
  • Report an interruption of service
  • Request replacement equipment
  • Schedule an appointment with an AT&T representative

Additional AT&T customer support phone numbers

The support numbers below will help you reach business services, service transfers, service changes, and travel abroad customer service departments for AT&T.

service-changes-phone-icon-dark-blue
Business services
(888) 944-0447
service-changes-phone-icon-light blue
Service transfers
(800) 288-2020
service-changes-phone-icon-blue
Service changes
(800) 288-2020

Quick help and troubleshooting

Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact an AT&T representative.

Service outages

If you are curious if your internet trouble is related to service outages, check AT&T’s outages page for more information.

Connecting to hotspots

AT&T customer’s devices will automatically connect to AT&T hotspots when in range. Make sure Wi-Fi is turned on and select either att-wifi or attwifi.

Rebooting your wi-fi router

Follow these easy steps to reboot your gateway or modem manually:
  1. Unplug the power cord from your router
  2. If your device has an internal battery, remove it
  3. Wait 20 seconds
  4. Replace the internal battery (if applicable)
  5. Plug the power chord back in
  6. Wait up to 10 minutes for your router to reboot

Other ways to get in touch with AT&T support

Browse other options to get in touch with an AT&T service representative.

chat-icon-blue
Live chat
Chat link | 7am-1am ET
reddit-icon-blue
Reddit
@att
twitter-icon-blue
Twitter
@att
facebook-icon-blue
Facebook
@att

Looking for new AT&T services?

To get AT&T service in your home, give us a call and speak with one of our dedicated customer service representatives.

(877) 704-8490

Looking for new AT&T services?

Service illustration

AT&T bill pay options

Need to view or pay your AT&T service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.

  • Online - Sign into your account at att.com and select the View Your Statement link. From here you can follow the prompts to complete your payment.
  • AutoPay - Make automatic payments each month from either a bank account or debit/credit card.
  • Phone - Make payments from your phone either by text message, the AT&T mobile site, or by calling (800) 288-2020.
  • Mail - Send a monthly payment by mail to your designated payment mailing address.
  • In-person - Find a location near you to pay your statement in person at an authorized location.

AT&T frequently asked questions

What hours are AT&T customer service representatives available?
Hours for AT&T customer service vary by department. View our sections above to find the right number to call as well as their service hours. 
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How do I live chat with an AT&T representative?
Visit AT&T’s customer support page to live chat with representatives. 
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Can I troubleshoot common issues without contacting AT&T customer service?
Yes! View our troubleshooting section above to get solutions for common issues such as checking for outages and restarting your router.
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Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.

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