WOW! customer service & bill pay
Have a question or need to get in touch with a WOW! service representative? We have listed the best ways to contact WOW! below.
(855) 496-9929
Customer service phone numbers
There are a variety of ways to get in touch with WOW!. Below we’ve listed WOW!’s various numbers and hours of operation to make getting in touch hassle free.
(855) 496-9929 
- Access and edit your account information
- Pay your WOW! bill
- View information on your recent WOW! billing statement
- Change WOW! services
- Check the status of a WOW! equipment order
- General service questions
(855) 496-9929 - Troubleshoot service issues
- Get help installing equipment
- Report an interruption of service
- Request replacement equipment
- Schedule an appointment with an WOW! representative
Additional WOW! customer support phone numbers
The additional support numbers below will help you get in touch with WOW! business service representatives.
Quick help and troubleshooting
Don’t want to wait? Use our troubleshooting and quick guide below to find solutions to common issues and resolve service issues without having to contact a WOW! representative.
Service Outages
If you are curious if your internet trouble is related to service outages, check WOW!’s service outages page for more information.Optimizing your Wi-Fi functionality
When choosing a location for your Wi-Fi router it is important to consider factors that may impede your signal. Routers send signal in all directions so try and find a central location that is unobstructed from building materials such as brick or concrete. Electronic devices such as microwaves and cordless phones may also interfere with signal, so place your router away from these devices if possible. If you are still experiencing spotty connection in certain rooms in your home, consider Whole Home Wi-Fi from WOW!, an exclusive device which uses eero base and Beacons to deliver a consistent signal throughout your entire home.Rebooting your Wi-Fi router
Rebooting your Wi-Fi equipment can often solve common issues. To manually reset your modem first unplug the equipment from its power source, wait two minutes, and replug the equipment back in. Allow several minutes for the router to properly reboot before checking internet functionality.Other ways to get in touch with WOW! support
Browse other options to get in touch with a WOW! service representative.
Looking for new WOW! services?
To get WOW! service in your home, give us a call and speak with one of our dedicated customer service representatives
Looking for new WOW! services?
WOW! bill pay options
Need to view or pay your WOW! service bill? We have listed options below to allow you to pay your bill conveniently and hassle free.
WOW! frequently asked questions
Don't see your question? Visit our FAQ page to see answers to all frequently asked questions.
Find the best plan for you!
Find the best plan for you!
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